Users have reported that 15 minutes is the sweet spot if the battery is drained. If your battery has drained, plug in your Surface for at least 15 minutes or longer if you can afford the time. After 15 seconds, release the buttons and press the power button again.ģ: Charge the Battery and Check Your Charger Your screen may flash, but don't let go of the buttons before the 15 seconds is up. If your Surface turns off, hold down both the power button and volume up for 15-30 seconds. We're going to hold the power button down for 30 seconds. Some users have reported success by holding the power button down for about one minute. This is how you wake any laptop from sleep. If your Surface recently went to sleep, hold down the power button for 15 seconds, and see if it powers up. When we had this problem, all of the simplest solutions failed, so we've compiled this ultimate list of every possible fix we could find. Most of these steps were tested with a Microsoft Surface, but these fixes could work for most laptops. TIP: Hard to fix Windows Problems? Repair/Restore Missing Windows OS Files Damaged by Malware with a few clicks

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